Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a site we haven't covered yet? This page explains the best way to reach the casx.io team and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable route. Send your message to [email protected] and a member of our editorial team will read it — we don't rely on automated replies to stand in for an actual answer. Let us know upfront what your message is about (a specific casino, a factual correction, a general question) so we can route it to the right person and get back to you without delay.

We aim to respond within a couple of working days. During busier periods it can take a little longer, but every message gets a genuine reply.

What We Can Help With

• Review accuracy — If something in one of our write-ups on a casino's bonus terms, supported coins, or licensing looks out of date, tell us. We rely on reader input to keep pages current.
• General questions about crypto casinos — Wallet setup, how deposits and withdrawals work, or how our ratings are put together. If you're newer to gambling with crypto, don't hesitate to ask something that feels basic.
• Suggestions for future coverage — A casino you'd like us to look at, a coin or payment method you think deserves more attention, or a topic (like non-GamStop casino options) you'd like expanded.
• Partnership or editorial enquiries — If you represent an operator, a licensing body, or another site and want to discuss working together, introduce yourself and explain what you have in mind. We're upfront that some of our listings are commercial relationships, and no enquiry buys placement or a better ranking.
• Responsible gambling concerns — If you're worried about your own play, a family member's, or want guidance on self-exclusion tools, say so in your message. We'll point you toward appropriate resources, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available around the clock.

What We Can't Do

A few things sit outside what this contact page — or this site — can help with:

• We can't resolve account, deposit, withdrawal, or verification issues on any individual casino. Those need to go through that operator's own support channel, since we don't hold or move player funds.
• We can't give tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether offshore play is a concern for your specific situation, a qualified tax or legal professional is the right person to ask, not a comparison site.
• We can't confirm whether a particular casino is available or legal in your state. Offshore crypto casinos operate in a legal grey area for US players — they're typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator — and availability varies by operator and by state. Checking your own state's current rules is on you before you sign up anywhere.

Why Your Feedback Matters

We review and rank sites like LuckyRollers, BetPanda, CoinCasino and others on this site using criteria we can actually stand behind — supported coins, payout speed, licensing, game variety, and how genuine "no KYC" claims really are. Reader corrections are part of how we keep that accurate over time. If something we've published affected you, positively or negatively, we'd rather hear about it than not.

This page is for general contact only, not a place to submit personal financial details, wallet seed phrases, or account passwords — we will never ask for those, and you shouldn't send them to anyone claiming to represent a casino or review site over email.

Before You Get in Touch

A quick reminder while you're here: everything on casx.io is written for adults of legal gambling age — 18 or 21 depending on the site and your state's rules — and gambling carries real financial risk, including the added risk of crypto price volatility between deposit and payout. Nothing on this site guarantees a return, and no message you send us can change that. If gambling stops being fun or feels out of control, the National Problem Gambling Helpline (1-800-GAMBLER) is available for free, confidential support, and it's worth knowing that offshore casinos generally don't offer the same self-exclusion tools or player protections as state-regulated operators.

With that said, we're happy to hear from you — whether it's a correction, a question, or just something you think we got wrong.